Highest level of award program for performance excellence After a spending a year evaluating its processes, systems, and policies then undergoing a three-day, seven-person site evaluation visit, Black River Technical College has been awarded the highest level, the Governor’s Award for Performance Excellence, of the Governor’s Quality Award Program offered by the Arkansas Institute for Performance Excellence in partnership with the Arkansas State Chamber of Commerce. This program is based upon the Baldridge Performance Excellence Program known for supporting organizational performance excellence across the globe.